Library Outreach Officer

About us

Our council presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation.

We have developed a positive workplace culture where collaboration and personal development are core components.

Ours is a genuine commitment to making a tangible impact on the community through a role offering both purpose and stability.

Invest in your own professional and personal growth and be a real contributor to the experience of the Palmerston community.

There is a sense of pride in the work we do and what we can achieve together for the people of Palmerston. 

Coming together with like-minded people is energising and engaging – you know when you apply yourself you can make a difference that matters. 

We see investing in our people as an investment in our community.

 

Our Commitment to You and Our Customers

At CoP we value

  • Teamwork
  • Commitment and Accountability
  • Sustainability and Self-Sufficient
  • Quality Resources
  • A culture of Continuous improvement 

In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:

  • Make it easy for customer
  • Perform with pride
  • Listen, learn and act
  • Evaluate and improve

About the role   

Reporting to the Library Services Manager, the Library Outreach Officer is responsible for:

  • The planning  and  delivery  of  outreach  programs  and  services,  with  advice  and/or  collaboration  with internal  and  external  stakeholders  to  provide  equitable  programs  and  services  to  the  community.
  • Assist with the design and development of marketing and promotional  material within  a  wide range of formats, including through social media and other on line tools.
  • Delivering daily  library  operations.

About you

To be considered for this role, you must have:

  • Certificate IV in a community focused or Library related discipline or equivalent experience in a similar role
  • Excellent customer service skills with the ability to engage with people of different ages and diverse backgrounds and needs.
  • Demonstrateexperience consulting  or working  with  external  stakeholders  to provide  programs or services to people with a diverse range of needs and/or abilities.
  • Demonstrated experience reviewing, planning and delivering diverse programs and/or services .
  • An enthusiastic attitude  towards new technology and processes, with the ability to quickly learn and a willingness to teach others and information  share.
  • Willingness to undertake training and professional development.
  • Ability to work independently and exercise initiative in the application of established work procedures.
  • Hold a current Ochre/Working with  Children Card .
  • Able to work evenings and weekends.

What you receive

  • Competitive leave entitlement with 6 weeks Annual leave a year
  • Training & Professional Development opportunities
  • A great team who will support you to achieve professionally and personally
  • Access to wellbeing initiatives and Employee Assistance Program
  • Access to Salary Continuance

Diversity

At City of Palmerston, we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

To Apply

To view a copy of the position description and to 'Apply' please see below.

Applications Close: Monday, 06 May 2024.

 

 

 

 

Vacancy Description - 20240422-Library Outreach Officer-PD.pdf (1591 kB)
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