Records Coordinator

About us

City of Palmerston is the Northern Territory’s youngest city and is located 20 kilometres south-east of the Northern Territory’s capital Darwin. It has a population of approx. 40,000 and is currently undergoing a significant period of infrastructure growth and development.

City of Palmerston (CoP) is “A Place for People”. We place people at the centre of all that we do and deliver, by providing excellent services to our community.


Our Commitment to You and Our Customers

At CoP we value

  • Teamwork
  • Commitment and Accountability
  • Sustainability and Self-Sufficient
  • Quality Resources
  • A culture of Continuous improvement 

In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:

  • Make it easy for customer
  • Perform with pride
  • Listen, learn and act
  • Evaluate and improve


About the Role

The focus of this role will be on the delivery of services and programs across a multi-disciplinary organisation and Directorates. It requires a person who is experienced, calm, flexible, people and client focused, well organised, and able to work under pressure. Working with the Governance Manager assist with the leadership and management of programs and services that contribute to the delivery of the City of Palmerston Community Plan including:

  • Records and Information Management and Governance
  • Records and Information Policy
  • Freedom of Information


What you need:

  • Knowledge of, or ability to obtain knowledge of, Local Government Act 2019, Northern Territory of Australia Information Act 2002, and records management best practice
  • Demonstrated understanding and experience in principles and managing, undertaking, and delivering information and records practices and systems, and evaluating risks and business control practices.
  • Demonstrated understanding of electronic records management techniques including retrieval, archiving and storage
  • Developed communication skills including the ability to convey and impart information in an easy-tounderstand format including verbal and written with people at all levels
  • A demonstrated ability to provide support to corporate governance, Freedom of Information requirements of a government organisation
  • Demonstrated experience in achieving customer-centric results, with an ability to establish clear, specific goals and objectives and to monitor progress towards those ends, taking corrective action, as necessary.
  • Knowledge of local government legislation and processes and ability to interpret and implement legislation to ensure Council is compliant with statutory requirements.
  • Proven ability to develop and maintain positive relationships with internal and external stakeholders
  • Strong customer service focus and commitment to providing quality customer (internal and external) service.
  • Experience in delivering training to groups and individuals
  • Proven ability to work under pressure, prioritise tasks and meet deadlines in a fast-paced environment
  • Qualifications or similar work experience equivalent to a Certificate IV
  • Competency in the use of the Microsoft Office Suite of Applications (Word, Excel and Outlook)


What you receive:

  • Competitive leave entitlement with 6 weeks Annual leave a year
  • Training & Professional Development opportunities
  • A great team who will support you to achieve professionally and personally
  • Access to wellbeing initiatives and Employee Assistance Program
  • Access to Salary Continuance



At City of Palmerston, we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.


To Apply:

To view a copy of the position description and to 'Apply' please see below.

Applications Close: 5:00 PM, Friday, 31 March 2023




Vacancy Description - 20220728 - Records Coordinator - PD (2).pdf (165 kB)
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